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04 Feb 2019
What gets measured gets improved
If you employ people you will gather information about them ... but do you use this information to improve your business performance? The sort of employee information I am talking about is: information about your team as individuals (demographics / equal opportunities) information about their timekeeping, attendance (absence management) how long your people ... (click to read more)
01 Feb 2019
How return to work interviews can help your business?
Many employers are still not carrying out return to work interviews when employers take time off with illness. These interviews can be vital for businesses to understand the root causes of staff absences. Return to work interviews can help employers: ensure an employee is fully fit to return to their duties, see ... (click to read more)
15 Feb 2018
Taking on your first employee
Business owners often ask me: "What do I need to do if I want to take on my first employee?" Here are the main factors that you need to consider ... Employers liability insurance - if you employ at least one person, most businesses require at least £5m cover; this applies ... (click to read more)
12 Sep 2017
Job chats versus appraisals
In today's changing business environment it is vital that employers are reviewing their employees performance through appraisals and / or job chats on a regular basis to ensure everyone is clear on what is expected of them. So what is the difference between appraisals and job chats? Job chats are semi-formal ... (click to read more)
30 Aug 2017
When is a warning not a warning?
No matter how small your business, if you employ people you should have a disciplinary policy in place to guide both you & them. Employees also need to understand what could trigger a disciplinary action such as: poor performance poor behaviour misconduct gross misconduct What businesses sometimes fail to understand is that if procedures are ... (click to read more)
07 Apr 2017
Bank holidays - are you calculating them correctly?
With the Easter bank holidays just around the corner, one of the most common errors employers make regards how they allocate bank holiday entitlement for their part-time employees. In 2017, six of the UK's bank holidays fall on a Monday ... so how many bank holidays are part-time staff entitled ... (click to read more)
08 Mar 2017
How will employers react to new mobile penalties?
As of 1st March 2017, drivers caught using a mobile phone whilst at the wheel face increased penalties - six points and a £200 fine. New drivers who get six points must retake their practical and theory test, those caught texting could get their licence revoked and experienced drivers ... (click to read more)
09 Jan 2017
Why do we make life-changing decisions over the holidays
Have you noticed that people tend to make life-changing decisions whenever they take a two-week break ... maybe it's due to the fact that we get so busy being busy, both in our work and home life, that the holidays are the only time that we get to stop ... (click to read more)
08 Dec 2016
'Tis the season to be jolly ...
It's that time of year when we are all expected to demonstrate a little festive cheer, but how can you stop the staff party from becoming a major headache? How can you ensure that everyone remembers it for the right reasons, not the wrong ones? The first thing to remember ... (click to read more)
25 Nov 2016
Dealing with last minute holiday requests
Even though there are 52 weeks in a year, have you noticed how many employees try to clear their outstanding holiday balance in the last 4 - 6 weeks of the holiday year? This is a headache that many employers face and it is worth having clear procedures or ... (click to read more)
29 Aug 2016
Square pegs in round holes
When recruiting, most people think that the best place to start is by imagining the type of person that they need to do the job ... they then wonder why this person doesn't work out once recruited The best place to start is by actually focusing on the job that ... (click to read more)
24 Jun 2016
A tip to remember when interviewing new staff
Thinking of the phrase ' if you always do what you always did, you will always get what you always got!' ... this sums up the thinking behind behavioural interviewing Behavioural interviewing is a technique used by employers to learn about an applicant's past behaviour in a particular situation. Why? Because ... (click to read more)
17 Jun 2016
Are you utilising the Fit for Work service?
Historically, employers had to buy in occupational health assessments but since 8 September 2015, employers can refer their employees directly at no cost via the Fit for Work scheme. This service can be used if an employee has had or is likely to be off ill for 4 weeks ... (click to read more)
03 Jun 2016
Do you have contracts for your employees?
Employers are legally required to put their main particulars of employment in writing. This is not in itself a contract of employment but is evidence of the contract of employment, along with other documents such as the offer letter, handbook and / or policies & procedures. Employees are legally entitled ... (click to read more)
20 May 2016
Succession planning for small businesses
Succession planning is a process for identifying and developing internal people with the potential to fill key business leadership positions in the company. Succession planning increases the availability of experienced and capable employees that are prepared to assume these roles as they become available. In many small businesses the loss ... (click to read more)
13 May 2016
Fairness at work for part-timers
In today's flexible working environment it is essential that employers treat people fairly whether they work full-time or part-time for the business. Legally an employer must provide equal pay for equal work. The hourly rate for part-time and full-time workers doing the same or similar work should be the same. ... (click to read more)
05 May 2016
Managing seasonal peaks and troughs
Whilst warm sunny days mean the start of the summer holidays for some, the summer months often mean busy times ahead for other businesses. If you are considering employing seasonal workers, it is important you seek advice at the earliest opportunity so that you are fully aware of the ... (click to read more)
15 Apr 2016
New employees take 72 hours to decide if they like working for you
Are you setting the right impression for new employees? Having taken the time to interview and find the right new employees for your business, do you have an induction plan in place for new starters? Induction plans are a great method of settling in new starters and helping them find their ... (click to read more)
08 Apr 2016
Managing absence during the Olympics / UEFA Eur 2016
With the Olympics and the UEFA Euro 2016 football tournament just around the corner, now is a vital time for business owners to re-evaluate their absence management procedures. In previous years, business owners have to put into place flexible working during major sporting events in order to ward off employee absence. It ... (click to read more)